Thursday, March 4, 2010

Making an e-mail with a mild complaint about L.A.'s Book Soup public.

I have shopped at (and may likely continue to) West Hollywood's long-running independent book store Book Soup on Sunset Boulevard--across from what used to be the flagship Tower
Records store for Los Angeles.

Sent this as an e-mail a few minutes ago:

Thought I'd put this into free verse:


On the night of Tuesday, February 23rd
the author of this poem
went to the ubertrendy Book Soup in West Hollywood.
I've always noticed
that the people working the newstand outside
are friendly.
Inside, the customer
can receive a distinct chill--
the kind of "you aren't our preferred customer" freeze.
Currently at Book Soup,
there are miniature busts
of Charles Bukowski for sale.
I saw a young male Book Soup employee
look at one bust and then imitate Bukowski:

What could I say in response to the clueless employee?
I paid for my book purchase
and walked outside,
setting my plebian self free
from the tyranny of educated condescension.

Terry McCarty

P.S. I know all your employees aren't like the one above. But I do feel that sometimes they snap to attention and courtesy for, say, employees of the film and television industries, a bit more than they do for common folk.
[concluded with a sentence mentioning Orwell's now-familiar "some more equal than others" sentence from ANIMAL FARM]

UPDATE 3/7/10: I communicated with the store by e-mail and received assurances as to its commitment to ensuring professional behavior from employees.

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